1. Introduction
RespiClear ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, shipping address, and billing information
- Payment Information: Credit card details (processed securely by our payment processor)
- Order Information: Purchase history and product preferences
- Communication Information: Records of your communications with our customer service
3. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
4. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and our products
- Provide customer support
- Send promotional emails (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies)
- BuyGoods Inc.: Our authorized retailer who processes orders
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our website.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Disable cookies through your browser settings
9. Children's Privacy
Our website and products are intended for adults 18 years and older. We do not knowingly collect information from children under 18.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure your information receives adequate protection.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact our customer service team.
14. Your California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion of personal information.
15. European Users (GDPR)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.